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ReFocus AI creates an end-to-end process that automates the servicing for you,
saving your team time during renewals

How Salesforce customers use ReFocus AI

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Access data via API

ReFocus AI uses Salesforce's API to automate your most time-consuming renewal servicing work.
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Analysis

ReFocus AI analyzes your data to surface at risk and potentially dissatisfied clients
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Automation

ReFocus AI sends data back into AMS360 to automate task creation & email notifications
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Using recommendations

Customer uses either a centralized report, or tasks by account owner

Bring your Salesforce + Any App Exchange Add-ons

ReFocus activities sync natively with Salesforce, creating service cases, tasks, and populate reports.
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Salesforce + Other Software

Salesforce customers can use ReFocus AI with any combination of API-enabled software
A laptop showing the refocus system displayed on it.

Access data via API

ReFocus AI uses Salesforce's API to connect securely and reliably.
A laptop showing the refocus system displayed on it.

Analysis

ReFocus AI surfaces at risk and potentially dissatisfied clients
A laptop showing the refocus system displayed on it.

Automation

ReFocus AI sends data back to AMS360, which is published into AgencyZoom
A laptop showing the refocus system displayed on it.

Using recommendations

Tasks by account owner, or centralized dashboards showing all at risk renewals are automatically created. Email notifications can also be utilized

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